Terms of Business
Policy Statements
The Use of Electronic and Online Systems
Last updated: 20 January 2025
Download as PDFThis document must be read with all the other JVR Terms of Business documents as well as our policies on Data Security and Privacy. With regards to the combined use of one or more of the JVR systems, please read both the general and specific operational requirements of the systems.
JVR shall have the right to amend these Terms of Business from time to time, the latest updated version being available for inspection free of charge at the JVR offices, on the JVR websites, or from informationofficer@jvrafrica.co.za.
1. Introduction
The JVR Group (JVR) is the owner, distributor, and/or user of a variety or constellation of electronic and online systems or platforms. These systems provide professional, modern, user-friendly, efficient, reliable, and secure methods of identifying, measuring, reporting on, developing, and managing talent as well as being able to draw metrics for research purposes. The systems can provide for single purpose services as well as for complex, comprehensive, or bespoke talent solutions.
The JVR technological systems allow for the following:
Client and user-friendly interaction.
Access to a wide variety of assessments, reports, and learning material.
Single, combined, and/or integrated assessments and competency reports, and survey results.
Access to data and research reports for the identification of trends, patterns, validity or ROI.
System integration with highly selected and carefully screened external platforms.
Compliant systems adhering to the highest professional standards.
The use of the JVR-owned, used- and distributed electronic systems is governed by, construed, and enforced in accordance with the laws of South Africa, specifically also the Protection of Personal Information Act (POPIA) and the Health Professions Council of South Africa (HPCSA). The international systems integrated with the JVR-owned systems comply to GDPR (EU/EEA) or equivalent legislation in their country of origin.
The JVR systems are available 24-hours of all days during the year, except for where maintenance and upgrades to the systems need to be done. In this regard, given that it could impact on the availability of the service, JVR will provide notifications timeously.
Support in obtaining information, quotes, prices or being ‘set-up’ or guided in the use of the JVR systems is available during office hours (8.00 to 16.00) every weekday, excluding public holidays or days over the Christmas break (December/January). For more information contact JVR telephonically at +27 11 7813705 during office hours or send an email to info@jvrafrica.co.za.
Please note: To the best of JVR’s knowledge, the JVR-owned or contractually used online- and electronic systems are reliable, robust, and free from any faults, defects, bugs, destructive coding or devices, and JVR continues its best efforts to ensure that the systems remain so.
In addition, at JVR we do our best to maintain the stability and integrity of the electronic and online systems but cannot be held liable for the way clients use the systems or external factors that may influence JVR services.
2. Definitions
Please refer to Annexure A for the list of definitions related to the JVR Group Terms of Business.
3. Copyright, Logos, and Trademarks
JVR and the contractual suppliers we work with are the rightful owners of various online platforms and the IP (Intellectual Property) and copyrighted information there upon. All information contained in/on the JVR systems are therefore either owned by or licenced to JVR. Unauthorised use of all or part of the online platforms or its contents is prohibited. No portion of these platforms, including any name, logo, trademark or service mark contained and accessed by these websites, and owned or licenced by the supplier, may be used in any manner whatsoever without JVR and the supplier’s prior written permission.
No portion of these online facilities and information contained thereon and accessed through the site, including assessment items, scoring, reports, support, and other information, manuals, algorithms, scoring keys, code, models, text, resources, learning material/content, services, templates, names, trademarks, service marks, images, audio or video training, methodology, structure, logo or design may be copied, translated, stored, shared, modified, photographed, downloaded, duplicated, used or distributed in any manner without prior written permission from JVR and JVR reserves the right NOT to provide such permission. These rights are all protected by national and international intellectual property right laws and international treaty provisions.
4. Information Privacy and Security
JVR regards the privacy and security of all data sourced and managed through our online systems of primary and critical importance. There are three general levels of access to the JVR systems, that of:
a. Users of the systems (professionally qualified and certified clients of JVR).
b. End-user clients or assessment takers/learners.
c. JVR employees and contractors (third parties) who continuously build, maintain, optimise, safeguard, and enhance the JVR-owned electronic and online systems.
These categories of access to the JVR systems are managed according to the strictest technical, organisational, and contractual measures. The various JVR Terms of Business documents and the Data Security and Privacy policies available on the JVR website, as well as a wide range of internal JVR policies and policy statements serve to ensure ongoing governance, compliance, and risk management remain non-negotiable priorities for JVR.
4.1 The JVR Responsibilities for Information Privacy and Security
a. JVR is committed to protecting the privacy and security of all the information placed and processed on the JVR-owned and contractually managed online systems.
b. JVR gives continuous attention to providing an efficient, user-friendly, yet safe and professional experience to all users and clients of the JVR systems.
c. The JVR systems are only available to appropriately qualified, vetted, accredited, qualified, and certified users.
d. The JVR processing services are scoped and defined in the combined JVR Service Agreements and JVR POPIA Operator Agreements but could also be scoped, defined, and contractually negotiated with JVR clients.
e. JVR’s commitment to the safety and security of all data is enforced by Board oversight and a wide range of HR, technology, and governance policies purposefully discussed and trained on in company meetings.
f. In addition, a range of other contracts and documents including standard operating procedures (SOPs), third-party agreements, integrator agreements, and non-disclosure contractual agreements are implemented to ensure ongoing compliance to national and international legislation and best practice regarding the secure, safe, and responsible management of data (more information can be obtained from the informationofficer@jvrafrica.co.za).
g. The information entered and processes in the JVR systems require client consent and is used in compliance to such consent.
h. Where cross-border sub-processing is done, it is contractually managed and requires compliance to POPIA and GDPR specifications and guidelines, ensuring equitable security and safety of the personal information and data transferred and received.
i. The OneJVR and electronic platforms conform to the industry standard security protocols concerning data relevant to the version of the application and its subcomponents and subsystems.
j. JVR servers use 128-bit industry standard Secure Sockets Layer (SSL) encryption, which is encryption technology that works with the most current web browsers. SSL encrypts the administrator’s personal information as well as the respondent’s information returned to the administrator, protecting against disclosure to third parties.
k. Regular penetration testing is done on the broad spectrum of JVR technology and online systems.
4.2 Users, Delegates, and Clients Responsibility for Information Privacy and Security
The personal information entered on the JVR systems by users, clients, test-takers or delegates is a core requirement for the assessment, learning or talent administration processes. It supports registration, responding to, scoring, and reporting of assessments as well as initiating and participating on contracted consulting, skills development or research projects. In this regard, clients, delegates or those using/overseeing the use of the JVR electronic systems:
a. Take full responsibility from legal, professional, ethical as well as appropriate and responsible perspective for their use of the JVR-owned and distributed platform(s).
b. That they will use the systems with a continued awareness and respect for the rights of all individuals who access the systems and those whose IP is hosted on the systems.
c. Take responsibility of ensuring confidential and accurate record-keeping of all personal information, also the information provided by JVR, in accordance with legal and ethical regulations. The safe and confidential storage of electronic information should be done according to POPIA and GDPR guidelines.
d. That specific and ongoing attention is given, and compliance to all the laws and restrictions of any/all the specific country/countries in which the assessments and services on the JVR systems are offered is ensured.
e. Will ensure that the informed consent documents required by the JVR systems be fully completed and personally signed/accepted by each person/client/employee.
f. Will not make available the personal information of clients to any third party without signed consent from the client concerned, and in doing so, ensure equivalence in the protection of personal information of the receiving party.
g. Understand and agree that they take the responsibility to ensure that each candidate/test taker personally, to the best of their ability, provide full, verified, and accurate information on the JVR systems.
h. That no person, unless specifically authorised, may respond as a third party to the assessments another person has been requested to complete.
i. Will ensure that all the personal information they may have or gain access to, is managed according to the POPIA/GDPR requirements, and the safety and security of personal data required by the HPCSA and the Service Agreement with JVR.
j. Will use and access the OneJVR platforms in a manner that will not disrupt, corrupt or otherwise damage the website(s) or the reputation of the JVR Africa Group, its business partners, products, assessments or services.
k. Will ensure that no unauthorised use of any or all or parts of the JVR-owned or managed online systems, including for instance, trying to access confidential data, screen-printing/photographing/copying test items or obtaining or using other people’s access codes without permission, is allowed.
l. Agree that the online platform(s) will not be used in any manner that is prohibited by law, professional ethics or that infringes on any of the right of the owners and distributors.
m. Acknowledge that the internet is not an absolutely secure medium and that the privacy of the information, communications, and visits to online systems cannot ever be completely guaranteed but that diligent efforts are made to ensure such security and confidentiality.
n. Accept that, because the personal information entered onto the JVR systems by users, clients or delegates is a core requirement for administration processes such as registering and attending learning events, responding to, scoring and reporting of assessments or embarking on contracted consulting and/or research projects it is essential that:
i. standard assessment processes are used by the appropriately qualified, registered, certified, accredited professional(s) who takes full responsibility for ensuring that all test instructions and assessment processes have been professionally and fully complied with.
ii. Accept full responsibility for the verification and accuracy of all the information supplied to JVR for processing and reporting purposes.
iii. Accept that the reports generated through the administration process of JVR do not constitute, and shall not be considered to be advice, recommendations or endorsements by JVR unless the word “advice”, “recommendation”, or “endorsement” is specifically used in a sentence, paragraph or section in which case that sentence, paragraph or section (as the case may be) shall be regarded as advice, recommendation or endorsement (as the case may be).
iv. Accept that all reports, advice, recommendations or endorsements by JVR referred to in (ii) above, shall be subject to the provisos, conditions, and/or qualifications set out in such documents.
v. Accept that JVR shall only supply assessments or any other reports to clients on the terms and conditions set out in the Service Agreement and the JVR POPIA Operator Agreement between JVR and the client.
vi. Accept that JVR accepts no responsibility or liability for:
a) the use and interpretation of assessments, raw results, and/or reports by clients or staff of clients who should not be provided with such information because they are not qualified, professionally trained or certified as users of such assessments or reports.
b) the incorrect interpretation, scoring, weighting, recommendation or application of reports by the client or its staff.
c) the use of reports for incorrect, inappropriate or unauthorised purposes.
d) Use of interpretations and recommendations based on derivative and copyright violated versions of assessments distributed by JVR.
o. Accept responsibility for maintaining the secrecy and security of access codes and passwords. Any suspected breach of this security by, for instance making it available to others, should immediately be reported to JVR (informationofficer@jvrafrica.co.za).
p. Will not make use of data collected on the JVR electronic and online systems to create derivative products or copyright violations.
q. Agree that JVR shall not be liable for any third-party claims based on the use of any assessments, training or services.
r. Also, acknowledge that the contents, information, learning material, and assessments on the JVR systems are provided on an ‘as is’ basis only. To the extent permitted by law, any statutory or implied warranty of merchantability or fitness for a particular purpose are completely denied and disclaimed.
s. Note that JVR expressly disclaims any, and all other warranties, expressed or implied, including, without limitation: (1) any warranties concerning the availability, accuracy or content of any information, products, services or the site; (2) any warranty of title or warranties of merchantability or fitness for a particular purpose.
t. Agree that failure of JVR or any other product owners to exercise any rights, powers or remedies hereunder, or its delay to do so, shall not constitute a waiver of these rights, powers or remedies. If any provision of these Terms of Business is, however, found to be invalid or unenforceable, this provision will be deemed severed from the remainder of the Terms of Business, which will remain valid and enforceable.
u. JVR requires Clients/Users to sign their acceptance of a Service Agreement, stipulate and check professional qualifications, and the required certification/accreditation training as well as registration with the relevant professional board as methods of ensuring high professional standards and compliance to legislation in the use of assessments. In addition, we have qualified staff during office hours providing client support, a website with information, and regular newsletters with product and service updates. It, however, must be acknowledged that JVR, as the professional processor of information, does not have control over, and will not take any responsibility for the User’s use of the personal and processed information of their own clients and their decisions, actions, recommendations or breaches of confidentiality when using the JVR products, learning material, and services hosted on the JVR electronic and online systems. Such breaches should immediately be reported - also to JVR for the attention of the informationofficer@jvrafrica.co.za
5. Guidelines on Specific JVR Systems
The electronic and online systems used for the delivery of products and services by the JVR companies (JVR) are owned, developed, maintained, and/or distributed by JVR. The systems are being built to provide complex and combined functionality, but they can also be used as stand-alone systems. The integration of systems is managed in compliance to national and international best practice, legislation, and regulations.
The electronic and online systems used by JVR provide professional, modern, user-friendly, efficient, reliable, and secure methods of measuring, reporting on, developing, and managing talent. The systems provide stand-alone services or can be used in combination to solve clients’ needs for more comprehensive or bespoke talent solutions.
5.1 Terms of Business: OneJVR and other Psychometric Platforms and Systems
OneJVR forms part of a variety of assessment administration, scoring, online reporting, and data management systems owned, developed or contractually used and distributed by JVR. Some of the systems are integrated via web services with OneJVR and some serve as stand-alone systems accessed by Users and Clients for purposes of assessment usage.
5.1.1 Purpose of the OneJVR system
The purpose is to make life easier for all those who use this electronic and online system. In this regard it:
a. serves as a centralised facility with a high-quality and very carefully selected range of scientifically valid and reliable assessments.
b. provides a user-friendly assessment administration, scoring, reporting, and data collection capability.
c. provides the ability to select unique assessment combinations depending on each client/user's specific context and talent needs.
d. can serve as a management tool regarding projects, progress, and the use of assessments on this system.
e. allows for automatic data collection for analysis and research regarding talent trends.
f. provides a safe and compliant system conforming to the highest standards and best practice.
g. has the ability to integrate with a variety of other secure and compliant systems.
h. keeps on evolving to accommodate modern trends and requirements.
i. does not come with additional costs such as licensing fees.
j. availability is 24/7.
k. is supported by professionally qualified staff during office hours.
5.1.2 General use of the OneJVR system
a. Several assessments on the OneJVR system are regarded as psychological in nature. These assessments require prescribed academic qualifications, professional registration, appropriate experience, and, in some cases, certification training before access can be granted by JVR.
b. The OneJVR system allows users to create private and confidential workspaces where they can select assessment batteries, send invitation links to clients to complete assessments, and receive scored reports within 24-hours of questionnaire completion. This excludes cases involving high volumes or additional project management services from JVR.
c. Registered users are provided with codes and passwords to access restricted pages on the platform. Online instructions and support are available from JVR Client Services (jvro_support@jvrafrica.co.za) during office hours. Users of OneJVR accept full responsibility for their use of the platform and agree not to share personal login details with third parties under any circumstances.
d. The registered practitioner managing the OneJVR account is responsible for ensuring that all reports and materials are handled securely and confidentially. They must also ensure that additional users granted access to the system understand their responsibilities in managing psychometric results, including adherence to professional guidelines set by the Health Professions Council of South Africa (HPCSA). JVR Psychometrics will not send psychological reports directly to test takers who are not qualified or certified to interpret the results.
e. Should more than one practitioner within a company be trained on the relevant assessments, JVR can create a main platform for the company. A centralised platform enables data consolidation and, in some cases, the generation of group reports. The main registered user is accountable for the professional, legal, ethical, and secure use of the platform as well as the confidential management of clients’ information and reports generated by JVR Psychometrics.
f. JVR cannot be held responsible for:
i. any inaccurate biographical or other information provided by users. Incorrect or incomplete requests will delay the scoring process, and the 24-hour turnaround time applies only after correct information is confirmed.
ii. test takers completing the wrong assessments. Registered users must ensure that the correct links and assessments are sent to test takers.
iii. the actions or compliance of administrators supporting the process of sending and receiving assessment links. Users must ensure that administrators follow relevant legislation, best practices, and JVR's stipulations of use.
g. Invoices will be issued for all assessments used and scored.
h. Should a User Platform not have an automated report generation option available and JVR is required to provide support, the registered users must negotiate timelines and costs with JVR. An accurate, complete, and final name list of their test takers need to be provided before any service will be provided.
i. It cannot be assumed that JVR will automatically take responsibility for managing assessment projects for clients. Should the user of the assessment(s) require project management to be done, it will be contracted for and charged for separately.
j. For large scale or bulk scoring projects, the client must inform JVR Psychometrics at least two weeks in advance to arrange JVR resources, negotiate the costs and timelines for project management, and set up the facilities for scoring and reporting.
k. Where online user platforms are available and clients still prefer to use JVR Client Services for their administration, scoring, and reporting, additional fees will be applicable. These fees are available on the JVR Psychometrics’ price lists available from clientservices@jvrafrica.co.za.
l. An administrative fee will be charged for the resending or regenerating of reports. This fee is applicable if the client requests a resend more than one month after the report generation.
m. JVR Psychometrics will not regenerate reports for any other interested party without the express written permission (informed consent) of both the User and the Test Taker.
n. If a User requests test results for assessments they did not administer, they must contact JVR Client Services at jvro_support@jvrafrica.co.za to obtain the results. OneJVR will request the candidate's consent before releasing any results.
o. Under no circumstances can employees of JVR Psychometrics be expected to provide scored results, personal information, and assessment results over the phone or a summary of such in an email without the relevant permissions.
p. When the user of OneJVR is no longer employed by the company who paid for the assessment service and for whom the assessments were done and/or where there is an accompanying account or when a client’s professional registration has lapsed, JVR Psychometrics needs to be informed. If not, the client will remain liable for the use of the administration scoring facility, the security and safety of all personal information, and the invoices from JVR.
q. Please also note that:
i. When original and printed/hard-copy answer sheets (printed material) are sent to JVR for software scoring purposes, they must be scanned and sent via email to clientservices@jvrafrica.co.za. All answer sheets must be legibly completed with all answers clearly marked. To ensure efficient service, clients are requested to confirm with the Client Services team that the answer sheets have been received for scoring. The answer sheets and request for electronic report services must be accompanied with a full and accurate name list of all the candidates and full identifying details of the qualified and certified/accredited User.
ii. OneJVR allows the certified User to print answer sheets for the purpose of manual administration of a restricted range of the JVR assessments. The User accepts the cost of printing as to his/her own account.
iii. Any other unauthorised reproduction of test material is not permitted. The User is expressly prohibited from copying, duplicating, or downloading JVR materials in any other manner and for any other purpose.
5.1.3 Prices, tokens, invoicing, refunds, and discontinued products
a. The JVR catalogue of all the assessments available from JVR and those available on OneJVR is published on the JVR website https://jvrafricagroup.co.za/
b. The prices of all assessments, reports, bundles of reports, research, and other services available on/through OneJVR are published and available from JVR by contacting us during office hours telephonically (+27 11 781 3705/6) or by sending an email to info@jvrafrica.co.za
c. Credits can be purchased for specific reports. These credits are valid for the calendar year in which they are purchased and the following year, after which they will expire. Expired credits cannot be refunded. A one per cent (1%) administrative fee will be applied to any credit swaps, calculated based on one per cent (1%) of the value of the new invoice.
d. If the User has ordered, received, and paid for tokens/credits that are unused and they no longer wish to use, they are entitled to a refund of the purchase price minus an administrative fee on proviso they send a formal written request for such to JVR Client Services within 30-days of the token purchase (date of order received). The amount to be returned by JVR to the User will only be after 60 days to ensure all payments have been cleared by the bank and received by JVR.
e. If the User has ordered, received, but not yet paid for tokens/credits that are unused and which they no longer wish to use, they are entitled to a credit note minus an administrative fee for the return of the unused tokens on proviso they send a formal written request for such to JVR Client Services within 30-days of the token purchase (date of order received). JVR will clear the credits on the User portal and provide a credit note within 60 days of receiving the request.
f. If the User formally writes to JVR Client Services and seeks to return and be credited for the purchase price of unused tokens/credits within 90 days from the date of their purchase, JVR will accept the request minus an administrative fee, but the credit, calculated at the price the User paid, will only be for the purchase of similarly priced JVR product(s).
g. After ninety (90) days the User may not return or exchange tokens/credits.
h. JVR reserves the right to change the price of tokens/credits (i.e. the amount in legal currency required to purchase an individual token/credit) or the price in tokens/credits (i.e. the number of tokens/credits required to purchase a product) at any time.
i. Should JVR’s business context, business model, business needs, partnerships or practices migrate away from the use of tokens/credits, JVR reserves the right to discontinue and terminate the use of tokens.
j. Any tokens held by Users in the event of a sudden discontinuation of tokens shall be converted to a credit toward the purchase of any JVR product of the same value at the time of the purchase of the token.
k. JVR cannot accept the return of any credits or tokens if the deadline for the discontinuation of the associated assessment has passed.
l. JVR cannot guarantee the ongoing availability of all assessments or specific report options given changing business needs or ownership of assessment owners or providers. JVR will, however, endeavour to provide alternative options when such circumstances arise.
m. The User undertakes and agrees to keep their account with JVR in good standing by settling all invoices due within 30-days of the date of the invoice.
5.1.4 Data, research, OneJVR, and other online assessment platforms
Making sense of data is essential in current and future work environments. Talent data, if managed legally, ethically, and professionally can provide significant opportunities for scientific and factual insight, efficiency, evidence-based decision-making, and problem solving.
Please refer to the JVR Policies on Data Security and Privacy available on this website or it can be obtained from the informationofficer@jvrafrica.co.za. In addition, please note that:
a. The OneJVR and other electronic assessment scoring systems collect data based on the registration requirements of Users/Clients and the processing of assessments results.
b. It is a requirement that all who access and use these platforms provide their consent for the information to be scored and kept for research purposes.
c. For data to be used for research, JVR reserves the right to safely store depersonalised, anonymised, and aggregated data in its database.
d. Data is not only managed according to POPIA and GDPR best practice, but also in compliance with the ethical and professional principles of the HPCSA and other professional institutions such as the American Psychological Association (APA) and the British Psychological Society (BPS).
e. JVR does not sell data.
f. Data is only used for the purposes specified in the consent form.
g. The internet is a global environment and by using the variety of JVR platforms and sending information to such sites electronically, clients consent to transborder, and international transmission of personal information collected or processed through the JVR sites for the purposes of delivering the requested services. Data collected and received by JVR in connection with the delivery of assessments and services is securely transmitted and stored in South Africa, the United States, Australia, and Europe according to POPIA and GDPR best practice.
h. The User also has access to their own data collected on their own specific domain or portal on the JVR system(s). Managing such data should always be done within the parameters of legislation, best practice in compliance the POPIA, GDPR, and HPCSA’s ethical and professional principles of best practice. For this, the User takes absolute responsibility.
5.2 Terms of Business - JVR Consulting Psychologists: The INTEGRATE System
JVR Consulting Psychologists specialises in- and provides a wide variety of organisational services including, but not limited to, selection or succession evaluations, talent development, coaching, team optimisation interventions, and talent analytics services. The JVR INTEGRATE system provides end-to-end and automated solutions to corporate clients, allowing for the centralisation of talent data and efficiency in consulting/people development services.
For more detailed information on the JVR INTEGRATE system please phone JVR during office hours at +27 11 781 3705/6/7 or send an email to support@integratezone.com
5.2.1 Purpose of INTEGRATE
The INTEGRATE Systems allows for:
a. Organisations and their employees to gather, record, and report available assessment information (including psychometric and survey data) in a safe and central location.
b. Administration of the system to be managed in-house or by JVR as an outsourced partner, with various user roles created to allow specific users access to specific information.
c. An employee/applicant self-service through a web interface branded and customised to the needs of the client organisation.
d. Competency-based report output linked to role requirements.
e. Integration with applicant tracking and talent management systems (such as SAP Success Factors).
f. The ability to build and maintain development plans, provide feedback to applicants and employees with e-feedback modules.
Future system functionality will include, but not be limited to building career matrices, analysing group results, industry benchmarking, and access to the JVR Coaching Network.
System set-up and use
INTEGRATE is typically customised according to client requirements and specifications. This can be a basic- or even full customisation depending on the requirements of the client organisation.
The specific needs and requirements of clients are captured and managed according to a negotiated, scoped, and formulated contractual agreement.
Invoicing is done monthly.
5.3 Terms of Business - JVR Academy: iGrow and other e-Learning Platforms
JVR Academy offers a wide variety of learning and development opportunities. These include a range of international and local Assessment Certifications, as well as Skills Development courses, webinars, learning lessons, CPD events, and more. These learning and development opportunities are available in a virtual/online, in-classroom or blended format. Virtual training sessions may be offered on Microsoft Teams or Zoom, or any other platform proposed by the client. Other e-learning development options are available on additional platforms. Registration requirements, dates, duration, qualification thresholds, experience, examination requirements, methodology used, CPD provision, and costs may differ widely.
For more detailed information please contact JVR Academy by phoning +27 11 781 3705/6/7 during office hours or send an email to training@jvracademy.co.za.
5.3.1 Purpose of the JVR e-Learning Platforms
To provide:
a. a trusted and secure learning platform where a variety of stand-alone e-learning courses can be deployed.
b. a platform that supports JVR Academy’s blended learning and development approach, i.e. where smaller learning units are posted in addition to virtual or in-class sessions.
c. delegates with self-directed, continuous e-learning and development opportunities.
d. an interactive learning system that contributes to active participation in the learning process (e.g. quizzes, videos, chat communities, gamification).
e. clients/organisations with learning and development analytics that give insights into the impact and application of the learning in the workplace.
5.3.2 Usage of the JVR e-Learning Platform(s)
The following provides the Terms of Business regarding the use and implementation of online and other electronic and technical learning opportunities.
5.3.2.1 Registration, confirmation, and participation
All learning events are triggered by the registration of delegates for specific events. It is the responsibility of each delegate to provide full and accurate information on the electronic JVR registration form to ensure the efficient processing of their registration.
Delegates must ensure that he/she has received confirmation from JVR Academy regarding their registration before the event. Confirmation from JVR will include the topic, name of the presenter, date and time, the programme/agenda, as well as the relevant login codes and a tax invoice.
It is expected that for in-class and virtual sessions, delegates will arrive timeously, attend the full event, participate actively throughout, and fulfil all other criteria required for the specific course. This includes all the relevant e-learning components on the learning platforms.
5.3.2.2 Examinations, assessments, or questionnaires
The assessments and examinations relevant to some of the learning programmes must be completed with honesty and in full by the individual him/herself in a quiet and private environment.
There may not be assistance by any other parties when completing any of the assessments, questionnaires, examinations or tests.
5.3.2.3 Content and ownership
All the content on the platforms is considered as the intellectual property of JVR or contractually managed by JVR and may not be reproduced, recorded, filmed, downloaded, and/or in any other way used to create copies or derivatives or for any other purpose.
