JVR Psychometrics, JVR Consulting Psychologists, JVR Academy, JVR Safety, and JVR4Youth are companies that form part of the JVR Africa Group are psychologists and people practitioners who passionately believe that people matter and that the right people can make a significant difference in the workplace and beyond. In this regard our work is all about identifying and optimising the potential and ensuring the wellness of people. We provide you with the world’s most respected assessments as well as skills development, coaching, and a variety of learning opportunities that and support the develop of people. We can help you in your journey of looking for the best person to employ by considering factors such as attitude, abilities, values, competencies, strengths, integrity, and risk of derailment. Our solutions can be used for a wide range of needs such as selection, high volume applicant tracking, managerial potential, or leadership development. Our focus on people expands to working with young people, teams, identifying and developing those innovators, corporates, and governments so dearly needed for economic growth and helping leaders develop the environment needed for corporate growth and safety. In addition to us being able to provide you with the technological ease you demand we also believe in providing research evidence for the work we do. Amongst all we do we have an ongoing focus on national and international legislation and our compliance thereof.
Should you require any additional information about our Terms of Business please contact us at +27 (0) 11 781 3705/6/7 during office hours or send an email to:
1. Completing an assessment on JVR Online
Purpose of the JVR Online Assessment Portal
The JVR Online assessment portal provides you with a professional and secure platform for doing assessments as requested by an appropriately qualified professional who will receive the reports and facilitate feedback with relevant stakeholders. Please ensure that you have accepted and agreed to the consent form where the management and use of your assessment data is specified, at the end of this document.
Please read all these Terms of Business of Use carefully
These Terms of Business govern your use of the JVR Online website and the websites this site may be linked to in order to access a range of assessments. By clicking on ‘I accept’ below, you confirm that you have read these Terms of Business and that you agree to be bound by them.
If you are a parent or guardian of an underaged child, you agree to be bound by these Terms of Business in your capacity as parent or guardian. By clicking ‘I accept’ you are also providing consent for your child to complete one or more assessment(s). Please remain with your child to provide assistance if necessary, but do not answer the questionnaire for your child.
You have been provided a link by a qualified and trained practitioner for the purpose of completing one or more assessment(s). You understand that participation in completing the assessment is voluntary. In accordance with relevant legislation and best practice principles, all personal information will be kept confidential and secure. The username that you create during the registration process will be sent to the email address provided, but you will need to make a note of your password as this will not ever be transmitted to you. Please note that the personal and biographical information gathered during the assessment process will not be used for any marketing purposes.
You agree not to provide the link/access given to you to any other person for any reason whatsoever. You agree that you are responsible for providing accurate and complete information when completing the assessment(s). You agree to use and access the website in a manner that will not disrupt, corrupt, or otherwise damage the website or violate the copyright of the assessments. Accordingly, the website and assessments shall not be used in a manner that is prohibited by law. Use of the website and assessments is subject to your compliance with all applicable laws and regulations in the country.
If you are a parent or guardian of a child completing assessment(s), you are responsible for advising the respondent of the importance of providing accurate and complete answers and acting in compliance to all laws.
‘Personal information’ is information about an identifiable individual.
As part of the assessment process, you will be requested to provide certain personal information which will be used for the purposes of scoring, analysing, interpreting, and reporting on the assessment results. You acknowledge that the JVR Africa Group has no control or influence over your administrator’s use of the assessment results, your information, or the reports generated after your completion of the assessment.
Data collected and received by JVR in connection with the delivery of assessments is transmitted and stored on private and secure servers nationally and internationally. They are compliant to the legislation required internationally and per region.
The JVR employees and those of its service providers who require access to such personal information for the purposes of their duties may have access to this file. JVR and such service providers may be located outside your jurisdiction of residence and such personal information may be transferred to such jurisdiction and be subject to the laws of such jurisdiction.
The internet is a global environment. By using our sites and sending information to us electronically, you consent to transborder and international transmission of any personal information collected or processed through our sites.
JVR is committed to protecting the privacy and security of the information transmitted on this website and it employs technology that secures the information and prevents unauthorised access, use, or disclosure. JVR employs advanced security systems that employs encryption technology to protect the transmission of information on this website. You acknowledge that the internet is not an absolutely secure medium, and the privacy of your information, communications, and visits to this website cannot be absolutely guaranteed.
The file containing your personal information will be kept on JVR servers and our employees and those of our service providers who require it for the purposes of their duties may have access to this file. JVR and other service providers may be located outside your jurisdiction of residence and your personal information may be transferred to such jurisdiction and be subject to the laws of such jurisdiction.
No Warranty on Contents, Information, or Materials
The information included in this website does not constitute, and shall not be considered, the advice, recommendation, assessment, or endorsement of JVR. JVR shall not be liable for any claims based on the use of any of the assessments. The assessments and other contents of the website are provided on an ‘as is’ basis only. To the extent permitted by law, any statutory or implied warranty of merchantability, or fitness for a particular purpose are denied and disclaimed.
Copyright, Logos, and Trademarks
JVR is the copyright owner of this website and representative of the owners of copyrighted assessments on this website. These rights are protected by international intellectual property right laws, international treaty provisions, and other applicable national laws. No portion of this website, including assessment information and resources, text, images, audio, or video may be copied, modified, photographed, downloaded, or used in any manner without JVR’s prior written permission. The unauthorised use of all or part of this website or of the assessments is strictly prohibited and may result in the violation of a variety of laws also including copyright, trademarks, privacy, and publicity rights.
These Terms of Business shall be governed by, construed, and enforced in accordance with the laws of South Africa and the laws of the territory of the owners of assessments represented on this website.
No failure of JVR, or any other assessment owners to exercise any rights, powers, or remedies hereunder, or its delay to do so shall constitute a waiver of these rights, powers, or remedies. If any provision of these Terms of Business is found to be invalid or unenforceable, this provision will be deemed severed from the remainder of the Terms of Business, which will remain valid and enforceable.
JVR Africa is committed to protecting and respecting your privacy, and to be acting in compliance with current data protection legislation including the Protection of Personal Information Act No.4 of 2013 (POPIA) and the General Data Protection Regulation (GDPR, EU 2016/679).
The international providers to JVR comply to the GDPR requirements and standards. In South Africa, JVR endeavours to comply to the requirements of POPIA. For further information regarding compliance specific to these elements or national and international law, please contact us at: +27 (0) 11 781 3705/6/7 during office hours or send an email to:
Our websites obtain information that is automatically generated by a user’s Internet Service Provider (ISP). This information may include the IP address, domain types, the browser type used to access our site, the location of the ISP servers, the pages of our site that the user views during the visit, any search terms entered into this site, the website address and email address of a user, and any other information transmitted by the user. This information may be collected for system administration purposes, to gather broad demographic information, to monitor the level of activity on the site, for technical support, and to improve our website by responding to customer interests and needs.
When you visit our websites and access resources on our websites, we may automatically collect technical data and usage data. We collect this via cookies, including, where available, your operating system and browser type for system administration.
JVR websites are protected by Transport Layer Security (TLS 1.2) encryption protocol and are secured to ensure users are browsing our websites in a secure manner. JVR utilises security measures consistent with industry and current best practices relevant to the technology used to protect its websites, email, and mailing lists. Although no transmission over the internet can be guaranteed to be absolutely secure, JVR is committed to protecting all personal data and any information transmitted to us.
Third Party Websites
Please note that JVR bears no responsibility for the privacy policies and practices of websites that may be linked to a JVR website or to companies that may provide additional products or services. You should refer to those organisations’ own specific privacy policies to learn how they collect, use, and disclose information.
Type of information collected
The data collected can include personal contact information (identity data and contact data), demographic information, financial, transactional, and product purchase history. The information comes from the information you provide on JVR order forms, qualification forms, or biographical information forms. JVR limits the use of this information to tasks related to the service or products you requested. Examples where personal information is used include (but are not limited to): order processing, completing an assessment, and payment activity.
Some of our assessment sites may also collect other information that you supply to us, such as information relating to your age, gender, race/ethnicity, education, and occupation where relevant in the context of the site or services provided through the site. When such personal information is submitted, it is only processed for the purposes for which you have submitted it to us. You may choose not to provide certain information, however, your decision not to provide certain information may limit the use of the products and services available to you.
On occasion we collect special category data from respondents taking our questionnaires. Collection of such special category data is optional and is only provided by the data subject themselves. Special category data is only used in aggregated and anonymised form for research and product development purposes.
Simply visiting the JVR website(s) does not require you to reveal personal data, although some cookies recording session data will be collected. However, if you ask us for information, register with us, sign up to attend any of our events, or to receive our marketing material, or otherwise express an interest in our products or services, or report a problem, we collect any personal data you submit to us.
Data is collected under the following circumstances:
- Prior to, at commencement, and during the term of a contractual relationship when you request our products, assessments, tools, and services;
- When you complete forms on our websites or submit forms via email for any purpose, including registering to use our websites, subscribing to our services and offerings, or using further services;
- When you enter a competition or promotion sponsored by us;
- When you contact us, visit us, report a problem or request to us, provide feedback to us, or complete an assessment or survey;
- When you participate in JVR’s research projects and opportunities;
- When you transact with us through our website or when you place an order with us over the phone, email, or social media.
Data is collected when you complete a psychometric assessment or other questionnaires via JVR Online or other JVR managed assessment sites. Completing of such psychometric and other assessments and personal data is related to our business as a provider of business psychology services and distributor of psychological and other assessments.
Why personal data is used
Personal data of customers is used:
- To provide you with the products and services that you request from us;
- To manage our contractual relationship on an effective and ongoing basis;
- For customer administration including contractual management, invoicing, and effective communication;
- To seek your views, understand your needs, and gather your perceptions of our products and services;
- For technical support and administration of our products, services, and sites.
Personal data collected from respondents taking our assessments will be used:
- To provide, on request from practitioners and/or your organisation personalised- and computer-generated reports derived from your responses on any of our assessments, including via our web-based scoring and delivery platform(s). Combined data from other respondents is also found in team reports, 360-degree reports, and culture/climate surveys.
- If you fail to provide such data as is mandatory for scoring and interpreting an assessment(s), we may not be able to fulfill the terms of our contract or relationship we have with you or the consultant managing your assessment process.
- From the completion of our assessments, data is also collected for research and product development purposes.
- Statistical research is legally required and has to be included in the technical manuals of all assessments. You may be asked, as part of an assessment and/or research process, to give your consent for the use of your personal data for research and product development purposes.
- We use aggregated data of the assessment responses for purposes of research and product development. Such aggregated and anonymised data is used within our research and product development functions. No personal data will or can be disclosed since no person is identifiable from such data.
- We also perform data analytics using other personal data to provide business insights, such as trends, sales intelligence, marketing effectiveness, uptake on products, and business progress.
Where required we may share your personal information with third parties, some of whom may be located outside South Africa, for processing purposes. Such processing functions are managed by national and international companies who comply to POPIA (nationally) and GDPR legislation (internationally). We remain vigilant that such compliance remains.
Data collected and received by JVR in connection with the delivery of assessments will be transmitted and stored in South Africa, in some cases the United States, or Australia, and in certain circumstances in Europe with a third party Cloud Service Provider (CSP) who complies with the EU-U.S. Privacy Shield Framework.
The internet is a global environment, and by using our sites and sending information to us electronically, you consent to transborder and international transmission of any personal information collected or processed through our sites.
We share your data with the appropriately qualified practitioner who is trained to work with the assessment data and who has requested that you take the assessment(s). They are obliged to provide appropriate feedback on the assessment results as contracted with the client.
Such a qualified party is professionally and legally bound to working with your results in an ethical, confidential, and legally compliant manner.
The practitioner may also share the results (or a summary thereof) with another practitioner or professional services team within the same organisation, provided that you are informed that this will occur, and that you have agreed by providing written consent.
How we keep your data secure
JVR ensures the security and integrity of personal information through a variety of security measures which include physical, technical, and organisational measures. These integral elements are consistently reviewed and updated to ensure the security and protection of all personal information. These actions prevent loss, unauthorised access, disclosure, and the misuse of personal information.
Our IT infrastructure and applications are built to provide secure deployment of our products and services, encrypted storage of backup data with end user privacy safeguards, encrypted communications between services, and safe operations by customers.
Our staff, associates, and consultants are bound to comply with confidentiality provisions and privacy statements, in addition to completing mandatory privacy and data protection training. We have various policies that specifically address responsibilities and expected behaviour with respect to the protection of confidential information.
Respondent data is only available and accessible by selected JVR staff that support and administer the scoring and report-generation systems, including our web-based scoring and delivery platform. Respondent data access is based on a need to know basis.
We have procedures for incident and breach investigation and notification. Where our impression of the likely risk to the individuals involved concludes that a breach of personal data may result in risk to the rights and freedom of individuals, we shall promptly inform the individuals and legal authority of such a breach as is required by law and in accordance with any contractual terms.
It should be noted that JVR has provided you with a username/password which enables you to access certain parts of the website, or use our products and services, for which you are responsible to keep in confidentiality. These details should not be shared with anybody.
How long we keep your data
We are bound by South African legislation (The Health Professions Act No. 56 of 1974) to keep psychological test data for five to seven years. Such data will be securely archived. We will only retain your current personal data for as long as it is necessary to fulfill the purposes for which the data is collected, including for the purposes of satisfying the needs of legal, organisational, third party, accounting, or reporting requirements. Thereafter it will be archived. The periods we retain data for are set out in our POPI Policy: Data Retention and Destruction.
To determine the appropriate retention periods for personal data, we consider the amount, nature, and sensitivity of the data, the potential harm from unauthorised use or disclosure, the purposes for which we process the personal data, and whether we can achieve these purposes through other means, including applicable legal requirements and statutory retention periods.
Alteration of personal information
In the event an individual’s personal information needs to be updated, changed, transferred, or removed, they would be required to contact the JVR Privacy Officer at +27 (0) 11 781 3705/6/7 during office hours or send an email to:
JVR does not release, sell, or distribute personal information to any third party unless it is required to do so by law, in the course of a merger or acquisition, or with consent from the individual for whom the personal information pertains.
Since the majority of JVR’s communication is conducted via email, you have the option to unsubscribe from any email correspondence, listings, newsletters, or marketing information, and in doing so will no longer receive further email communications. JVR also allows data subjects or respondents to opt-out of the JVR assessment site links at any time after they have initiated the assessment process. The assessment and corresponding information will remain active for a 24-hour period to allow for completion and once past the 24-hour deadline, any information entered will be deleted.
3. JVR Africa Group Security Policy
The JVR Africa Group of companies, respect, value, and protect all personal data of its customers, the data of their clients, and data collected through electronic commerce practices, with the highest level of security. We agree to use such information for the purposes outlined and to hold such information within the strictest confidence. This applies to both on- and offline information that is collected and used in the course of our activities.
Our servers and those of our contractual partners are located in secure facilities, which are monitored 24x7x365 through CCTV, in a secure pass card and biometrics-controlled facility. Access is governed strictly by designated administrators with all the necessary security checks completed on personnel. External security consulting firms assist with security as it relates to the physical location but are not administrators and as such have no access to any data or the means to access it.
Access to servers on-site are access controlled.
JVR conducts background and security screening for all personnel prior to qualification as administrators. Furthermore, JVR communicates its information security policies to its personnel and provides privacy and security training.
JVR servers use Advanced Encryption Standard (AES) 128/256-bit for data-in-transit encryption to secure its data. For secure data transmission between websites, the latest Transport Layer Security (TLS) protocol is used, which works with the most current web browsers, encrypting information exchanged over a network, and protecting against disclosure to third parties.
Transactions between systems and backups are done through an encrypted connection.
Personal Information Security
Personal information, understood to be any information that identifies or could identify an individual, is protected by JVR through a number of safety measures encompassing all systems and interactions where personal information is collected and stored. JVR actively monitors all secure information reserves (including but not limited to Order Management Systems (OMS), digital data, hard copy records, and electronic platforms used) to ensure security measures are maintained at the highest level of security, meeting all regulatory and legal requirements.
Assessment Data Security
Access to data collected through online services, including but not limited to scoring services, is restricted to qualified users and requires an ID and password. Registration of JVR customers or their designated administrators ‘Administrators’ is rigorous with defined qualification user levels. Identity is confirmed by a qualification form which is a binding test user agreement coupled with a review of qualifications and certification.
After you have indicated consent, JVR will keep on file a record of:
- The products and services you have purchased;
- Your certification and qualification status;
- Your contact information;
- Any aggregate depersonalised information including test data indefinitely, unless otherwise stipulated.
Please note that once depersonalised, any test results or related data will no longer be considered personal information and will remain an anonymous record with no bearing or impact on the individual. In this state, it will no longer be considered a record associated with any one individual and will not be subject to regulations related to personal information and the rights of an individual.
All JVR data (including administrator and test user information, test data, including responses to test items, and report text) are stored in an industry standard secure database. Access to this data is strictly controlled by JVR through its qualified administrators. To further protect the data transmitted to JVR electronically for assessment or other services, JVR’s online scoring services encrypt access passwords, which means that identifiable data is made accessible only to the customer or their designated administrator ‘Administrators’. The test data will be stored on a server with Advanced Encryption Standard (AES) which is physically located in different parts of the world and complies with the Privacy Shield Framework.
JVR holds any aggregate depersonalised information including test data, indefinitely. Personalised examinee data is kept for five days, however, the aggregate (raw data) remains indefinitely which allows the administrator to regenerate the report upon request through their online account. The qualified user can delete the data from the database at any time.
In the event that JVR becomes aware of a security breach, JVR will promptly investigate the matter and notify the applicable parties. An investigation will be conducted without delay, consistent with:
- Legitimate needs of law enforcement and the Privacy Commissioner’s office;
- Measures necessary to determine the scope of the breach;
- Efforts to identify the individuals affected;
- Steps to identify cause of breach and restore the reasonable integrity of our secure server.
Data Back Up
All data is backed up on a daily, weekly, and monthly basis onto data centres. Access is strictly governed by designated administrators with all the necessary screen checks completed on staff. External security consulting firms assist with security as it relates to physical location but, are not administrators and as such have no access to any data.
Formal information risk analysis is carried out for critical systems and environments as part of business continuity initiatives and are reviewed regularly. The evaluation of each threat takes into account its business impact, likelihood of occurrence, and what options are available to eliminate or mitigate the identified risk. JVR is committed to maintaining a low-risk threshold and takes active steps to proactively mitigate risks through extensive planning and implementation of improved measures.
JVR maintains current disaster recovery plans which address data results, personal information, and online services to ensure minimal impact to customers using applications, while maintaining the strictest level of security throughout. For further information regarding compliance specific to these elements please contact the information officer at JVR at +27 (0) 11 781 3705/6/7 during office hours or send an email to:
Eligibility to purchase restricted products requires the completion of a qualification form which requires the validation of identity, credentials, and other information as deemed necessary. Certification results are retained by JVR but are de-identified and never disclosed to a third party, including an employer, without prior consent.
JVR retains aggregate, non-person-specific data obtained from the processing of JVR’s owned and distributed products and services for research and statistical purposes for internal use only, its affiliates, subsidiaries, licensees, successors, assignees, suppliers, and advertisers. Your identity is kept strictly anonymous with all data adhering to the record retention security protocols and standards. The collection of personal information is limited to what has been identified as necessary for the purpose. Consent for the collection of data is obtained as follows:
- Expressed and implied consent is given at the time an assessment is administered. Qualified persons overseeing the assessment are bound by national and internationally recognised ethical rules;
- Express consent is provided for the collection of sensitive data for qualified research.
Third Party Access to Data
Personal data of any kind related to clients/customers or their own clients are never sold to any third parties. JVR holds all information collected in strict confidence, taking active measures to protect any and all data. JVR is committed to continuously enhancing its overall security through ongoing improvements and constant monitoring. JVR holds the ability for internal administrators employed by JVR to audit records accessed within the system as a mechanism of monitoring and breach control.
Should you have any questions or concerns regarding this policy, please contact the JVR Africa Group Information Officer at +27 (0) 11 781 3705/6/7 during office hours or send an email to:
4. Use of the JVR Africa Group Websites
Please read these Terms of Business carefully before using this JVR Africa website (the Site). By using this website, you indicate your agreement to these Terms of Business.
Copyright, Logo’s, and Trademarks
JVR is the copyright owner of this Site and all of the contents of this Site. These rights are protected by South African and international intellectual property right laws, international treaty provisions, and other applicable national laws. No portion of this Site, including the assessments’ information, text, images, audio, or video, may be copied, modified, or used in any manner without JVR’s prior written permission. Any name, logo, trademark, or service mark contained and accessed by this Site is owned or licensed by JVR and may not be used in any manner without JVR’s prior permission. Unauthorised use of all or part of this Site is strictly prohibited and may result in the violation of JVR’s trademarks, those licensed to JVR, JVR privacy, copyrights, and publicity rights.
Warranty on Contents, Information, or Materials
The information included on this website does not constitute, and shall not be considered the advice, recommendation, assessment, or endorsement of JVR. The contents of this Site are provided on an ‘as is’ basis only and can be changed or updated without notice. To the extent permitted by law, any statutory or implied warranty of merchantability or fitness for a particular purpose is completely denied and disclaimed. JVR denies any responsibility for the content of other sites on the internet, which may be linked to the Site, or any material of third parties that may be accessed through the Site.
Professional organisations, psychologists, psychometrists, teachers, schools, universities, educators, authorised distributors, trainers, and other appropriately qualified entities may establish a link or links to the JVR Africa Group website (https://jvrafricagroup.co.za/). Links, however, have to comply with the following requirements:
- You may not frame or alter the appearance of https://jvrafricagroup.co.za/
- You may not state nor imply that JVR endorses, sponsors, or otherwise approves your website, your services, your opinion, or any other websites.
- You must abide by all the other Terms of Business of sale and use, as well as the policies set forth herein. For example, you may not host or reproduce JVR’s content on your website.
- You agree not to portray JVR or the products and services provided in a derogatory or negative manner.
Your website may not contain:
- vulgar, racist, obscene, pornographic, or indecent language or images
- material that is untrue, defames, abuses, harasses, or threatens others
- statements that are bigoted, hateful, and racially demeaning
- material violating any person’s right of privacy or ownership
- copyrighted material without written consent
- any content or activity involving or encouraging illegal activities
- You may not use this website in any manner that infringes the rights of another party.
- You agree to use and access the website in a manner that will not disrupt, corrupt, or otherwise damage the website. Accordingly, you will not use this website in a manner that is prohibited by law. Use of this website is subject to your compliance with all the applicable laws and regulations nationally and internationally.
5. JVR Africa Group Users of JVR Online
JVR offers JVR Online as a user-friendly, professional, and secure online facility for doing assessments, their scoring, and reporting on the results. JVR Online and the other assessment- and scoring sites it may be linked to, are managed with compliance and professional ethics. Please accept the following Terms of Business for Use:
A ‘User’ is defined as a duly trained, qualified, and appropriately registered individual who has been issued an access username and password by JVR and has commenced administering at least one JVR assessment to clients. As a User, you have been authorised and provided a username and password to gain access to the JVR Online administration and scoring system for purposes of administering JVR-owned and distributed assessments to your clients.
All users of the JVR Online platform take full responsibility for the use of this site/system and other online platforms to which it may be linked. The User commits to adhere to all local legislation and regulations with regards to the use of assessments, assessment results, and confidentiality of data.
In South Africa where users of psychological assessments have to be registered with the Health Professions Council of South Africa (HPCSA), the user will ensure full compliance to such registration and the ethical and professional guidelines. The User will ensure that their HPCSA registration remains active and in good standing and will immediately let JVR know when their professional registration lapses.
Except as provided herein, the User agrees not to provide, to any other person, the username and/or access password if such a person is not fully trained and accredited by JVR to have earned legal and best practice access to the assessments in their own right and will take full responsibility for the costs incurred. You may provide an individual link to the assessment to the respondents for the purpose of completing the administration process. Should you rely on an administrator to support you in sending and receiving ‘links’, you take full responsibility for the actions and compliance of such a person.
The user agrees to use and access the website/system/portal in a manner that will not disrupt, corrupt, or otherwise damage the website, or place it at risk. Accordingly, the website shall not be used in a manner that is prohibited by national or international law. Use of this website is subject to compliance with all applicable laws and regulations in South Africa, your own location, and internationally.
JVR Africa Responsibilities
JVR is committed to providing a user-friendly yet safe and secure online system for the administration and scoring of assessments. JVR Online is available to appropriately qualified users 24-hours of all days during the year. Within reason, JVR will provide notifications when maintenance or upgrades to the system will be done, as this may impact on the availability of the service. Support in the ‘set-up’ and use of the JVR Online system is available during office hours (8.00 to 16.00) every weekday excluding public holidays or days over the Christmas break (23 December to 3 January). JVR provides support by way of training, workshops, webinars, email, and telephonic information and personal visits.
Information Privacy and Security
The User understands and agrees to take absolute responsibility in ensuring that all personal and assessment information of their clients is managed with absolute care, accuracy, and confidentiality, respecting the rights of all individuals being assessed.
The information entered as part of the administration process (including any personal information such as responses to items, scores, and other similar data) will be provided to JVR for the purposes of scoring an assessment’s results and generating a report or reports. The User acknowledges that JVR has no influence over the use of these results by the User other than ensuring that the JVR Online system is secure, requesting appropriate qualifications, checking professional registration status, providing continuous support and training opportunities, and following up on complaints.
The User acknowledges that the internet is not an absolutely secure medium, and that the privacy of the information, communications, and visits to the website cannot be completely guaranteed. JVR is however committed to protecting the privacy and security of the information transmitted on this website. JVR servers use 128-bit industry standard Secure Sockets Layer (SSL) encryption which is encryption technology that works with the most current web browsers. SSL encrypts the administrator’s personal information as well as the respondent’s information returned to the administrator, protecting against disclosure to third parties. Our JVR Online platform conforms to the industry standard security protocols concerning data relevant to the version of the application and its subcomponents and subsystems.
The user has access to the data collected on his/her JVR Online portal. Additional data, when required, may have to be requested from related websites linked to JVR Online.
JVR reserves the right to store depersonalised, anonomised, and aggregated data in its database for research and statistical purposes by JVR, its affiliates, subsidiaries, licensees, successors, assignees and suppliers.
The User acknowledges that JVR cannot manage, update, or delete the information stored and controlled by the User in their own assessment portal.
Data collected and received by JVR in connection with the delivery of assessments will be transmitted and stored in South Africa, the United States, Australia, and Europe, with a third-party Cloud Service Provider (CSP) who complies with the EU-U.S. Privacy Shield Framework. The internet is a global environment, and by using our sites and sending information to us electronically, you consent to transborder and international transmission of any personal information collected or processed through our sites.
Printing and Downloading
The site allows for the printing of answer sheets for the purpose of manual administration and scoring on only some of the JVR assessments. Any unauthorised reproduction of test material is not permitted. The User is expressly prohibited from copying, duplicating, or downloading JVR materials in any other manner and for any other purpose.
Please contact JVR client services at (+27 11 781 3705) if you require more information about the printing and downloading of information. If you believe that you have received an unauthorised copy of any JVR assessment forms, please contact JVR at (+27 11 781 3705).
The tokens/credits that a User has purchased from JVR will not expire as long as the User’s account is active. The tokens/credits will only revert if there has been no account activity for one (1) year.
In the event of account inactivity that lasts for a period of one (1) year, JVR will notify the User via email that the account will be declared dormant. If the User does not reply to the email with alternate instructions, and if there is still no activity within the account, then JVR will declare the account as being dormant. Upon this dormancy, any tokens associated with the account will be reclaimed by JVR.
If the User has purchased tokens/credits that they no longer wish to use, they are entitled to a full refund of the purchase price of the unused tokens if they contact JVR Client Services within 30 days of token purchase (date of order received).
If the thirty (30) days have passed, the User is entitled to a credit for the purchase price of the unused tokens/credits if they contact JVR Client Services within ninety (90) days of receiving the order for token purchase. This credit can be used toward the purchase of any similarly priced JVR product.
After ninety (90) days the User may not return or exchange tokens/credits. Note that the account dormancy policies apply.
JVR reserves the right to change the price of tokens/credits (i.e. the amount in legal currency required to purchase an individual token/credit) or the price in tokens/credits (i.e. the number of tokens/credits required to purchase a product) at any time.
The User undertakes and agrees to keep their account with JVR in good standing by timeously paying all outstanding amounts owed to JVR.
Disclaimer - Discontinuation of Tokens/Credits
Should JVR’s business context, business model, business needs, or practices migrate away from the use of tokens/credits, JVR reserves the right to discontinue and terminate the use of tokens.
Any tokens held by User in the event of discontinuation of tokens, shall be converted to a credit toward the purchase of any JVR product of the same value at the time of the purchase of the token.
The information included on this website and reports generated through the administration process, do not constitute, and shall not be considered the advice, recommendation, assessment, or endorsement of JVR. JVR shall not be liable for any third-party claims based on the use of any assessments. The instruments and the contents of this website are provided on an ‘as is’ basis only. To the extent permitted by law, any statutory or implied warranty of merchantability or fitness for a particular purpose are completely denied and disclaimed. JVR expressly disclaims any and all other warranties, express or implied, including, without limitation: (1) any warranties concerning the availability, accuracy, or content of any information, products, services, or the site; (2) any warranty of title, or warranties of merchantability, or fitness for a particular purpose.
JVR Africa Copyright
JVR is the copyright owner of this website and all the contents of this website are owned by JVR and various business partners. These rights are protected by intellectual property right laws, international treaty provisions, and other applicable national and international laws. No portion of this website, including the assessment information, text, images, audio or video, and no portion of the assessments, including without limitation, the assessment items and reports may be copied, modified, photographed, downloaded, or stored on one or more than one personal computer, distributed electronically through the internet, computer software, or by paper, or used in any manner without JVR’s prior permission.
Any name, logo, trademark, or service mark contained and accessed through this website is owned or licensed to/by JVR and may not be used in any manner without JVR’s prior written permission. Unauthorised use of all or part of this website or the assessments and related information is strictly prohibited and may result in the violation of JVR and their business partners’, trademarks, privacy, copyrights, and publicity rights.
This agreement shall be governed by the laws of South Africa.