Fundamental Interpersonal Relations Orientation™– (FIRO-B®)

Fundamental Interpersonal Relations Orientation™– (FIRO-B®)

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Fundamental Interpersonal Relations Orientation–Behaviour™ (FIRO-B®)
Author: William Schutz, PhD.

and FIRO Business®
Authors: Nicole A. Herk, Richard C. Thompson, Michael L. Morris, and Nancy A.

Purpose To help people understand their own behaviour and that of others
Administer To Individuals 18 years and older
Reading/Educational Level Grade 8 (NQF level: 1)
Administration Time FIRO-B 15 minutes (54 items); FIRO-Business 8 minutes (30 items)
Scoring Options Online/Hand-scoring
Publication Date 2002 (FIRO-B) and 2009 (FIRO-Business)
HPCSA Classified
Training Compulsory 2-day accreditation training
Languages English, French and Portuguese (reports in English only)
SA Norms No

The Fundamental Interpersonal Relations Orientation™ (FIRO®) instruments help people understand their interpersonal needs and how those needs influence their communication style and behaviour. These tools have helped individuals, teams, and organisations around the world grow and succeed by serving as a catalyst for positive behavioural change.

The FIRO assessments are based on social need theory: all living things seek equilibrium between their basic needs and getting those needs met. They address, gather, and present critical insights around these fundamental areas:

  • How you tend to behave towards others
  • How you want others to behave towards you

The FIRO-B assessment measures interpersonal needs on three scales: Inclusion, Control, and Affection. It is of particular value because it:

  • Reveals how interpersonal needs drive people’s behaviour
  • Shapes people’s ability to build trust, influence others, and create productive relationships
  • Facilitates the formation and re-engagement of teams
  • Highlights perceptual gaps that may inadvertently derail relationships

The FIRO Business assessment addresses the specific requirements of organisations. It helps develop professionals, thus improving organisational performance. It specifically measures needs in three business-focused areas: Involvement, Influence, and Connection. The FIRO Business is of particular value to organisations because it:

  • Quickly gathers key insights for relating to direct reports, superiors, and peers
  • Addresses influencing and negotiating, making decisions, and setting priorities
  • Identifies existing communication and interpersonal dynamics that affect leadership success
  • Helps people overcome workplace obstacles and/or prevent workplace issues
  • Supports professional and leadership development, coaching, and team performance

Assessment Scales

FIRO-B FIRO Business
INCLUSION: The need to have social interactions and associations with others INVOLVEMENT: Inclusion, participation, recognition, belonging, and how an individual relates to groups
CONTROL: Wanting to lead and influence others and preference to be led and influenced INFLUENCE: Control, leadership, responsibility, and decision-making authority
AFFECTION: Seeking to establish relationships with others, particularly one-on-one relationships CONNECTION: Warmth, understanding, closeness, openness, and how an individual relates to others
These needs are measured along 2 dimensions:

  • EXPRESSED: The extent to which a person initiates a particular behaviour.
  • WANTED: The extent to which a person wants others to initiate the behaviour.

Areas Of Application

The FIRO can be used for the following purposes:

  • Self-development
  • Leadership and Coaching
  • Team building
  • Conflict management

Additional information

JvR Online

Psychology Category

Online Availability


HPCSA Status




The following software reports are available:

  • FIRO Business Profile: Provides a basic summary of the FIRO Business assessment results, and is useful in business applications such as communication workshops and team building.
  • FIRO Business Leadership Report: This report is particularly valuable to businesses because it presents key insights for relating to direct reports, superiors, and peers, influencing and negotiating, making decisions, and setting priorities. The report is a must-use tool for leadership development and executive coaching.
  • FIRO Business Leadership Report with FIRO Business Profile: Presents key insights for relating to direct reports, superiors, and peers, influencing and negotiating, making decisions, and setting priorities.
  • FIRO-B Profile: Provides a basic profile of your client's FIRO-B scores.
  • FIRO-B Interpretive for Organisations: This is ideal for use in advancing career development, explaining team roles, improving team effectiveness, and identifying leadership operating styles.
  • Leadership Report using the FIRO-B and MBTI®: This report combines the MBTI and FIRO-B instrument results and helps the understanding of the person’s leadership style.
  • FIRO-B Profile and FIRO-B Interpretive Report for Organisations: The report helps high school students to explore various fields of study; discover satisfying work-study, volunteer, or summer job opportunities; and examine a wide range of work environments.

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Terms & Conditions

Please Note:

  • Additional fees will be applicable when requesting Client Services to assist with administration (only applicable where user portals are available and a client chooses not to make use of this facility)
  • Material / Reports only available to suitably qualified users
  • Prices as quoted may change without prior notice
  • Errors and omissions excepted
  • Courier costs are not included in the above quoted prices
    JvR may have to order some of the above items. In such instances delivery times will be extended

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JvR Academy

JvR Academy provides compulsory 4 day accreditation training for FIRO-B®

Click here to learn more

South Africa Research

JvR Psychometrics welcomes the opportunity to partner with clients in conducting research. Clients are welcome to contact us should you consider using these assessments for research purposes.
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