On 10 November 2020, the CSAP and SalesAP are launching – available on your TAP portal!
Click the below links for more information on these assessments:
Customer Service Aptitude Profile (CSAP) Product Description
Customer Service Aptitude Profile (CSAP) Sample Development Report
Customer Service Aptitude Profile (CSAP) Sample Interview Guide
Sales Aptitude Profile (SalesAP) Product Description
Sales Aptitude Profile (SalesAP) Sample Development Report
Sales Aptitude Profile (SalesAP) Sample Interview Guide
You are also invited to two complimentary webinars showcasing latest data-driven solutions designed to help you build a more customer-centric organisation. These webinars will also provide an insightful introduction to these two assessments – if you haven’t already used them during it’s research phase.

November 10, 2020 @ 6PM CAT
Adam Zuccato and Michael Vodianoi of MHS Talent Development will introduce the new Sales Aptitude Profile™ (Sales AP™) assessment and answer your questions about using the tool to build the best sales team for your business.

November 10, 2020 @ 8PM CAT
Kiran Sandhar and Elnaz Rezania will introduce the new Customer Service Aptitude Profile (CS AP™) assessment and reports to highlight how you can leverage subsequent insights for hiring and development.
For more information about these tools, please contact advisors@jvrafrica.co.za